Shipping policy

Last updated: September 19, 2026

This Shipping and Delivery Policy explains how COMAR (operated by VGC Group L.L.C.) processes, ships and delivers orders placed on www.comarltd.com. By placing an order you agree to the terms below.

Order processing time
Orders are prepared and dispatched within 1-2 business days (Monday-Saturday, excluding public holidays). Orders placed before 2:00 PM Pacific Time are usually processed the same business day; orders placed after the cut-off, on Sundays or on holidays are processed on the next business day.

Delivery options and costs
Shipping cost depends on the total weight of your order, including packaging. Large and heavy items such as furniture, grills and outdoor equipment are charged at the higher weight levels. The exact cost is always shown at checkout before you pay.

Standard Delivery (transit time 3-7 business days after dispatch):
Up to 5 lb: $7.95
5-10 lb: $16.95
10-30 lb: $21.95
30-70 lb: $39.95
70-150 lb: $79.95
Over 150 lb: $149.95

Express Delivery (transit time 1-3 business days after dispatch):
Up to 5 lb: $19.95
5-10 lb: $28.95
10-30 lb: $33.95
30-70 lb: $53.95
70-150 lb: $93.95
Over 150 lb: $163.95

Total time to receive your order = processing time + transit time: typically 4-9 business days for Standard Delivery and 2-5 business days for Express Delivery. Delivery estimates are provided by our carriers and are not guaranteed. We do not offer free shipping.

Shipping destinations
We ship to all 50 U.S. states. Deliveries to Alaska, Hawaii, U.S. territories or P.O. boxes may take longer, and certain heavy or hazardous items may not be available for those destinations. If we cannot ship an item to your address, we will contact you before processing the order.

Order tracking
When your order ships, we send a confirmation email with tracking details so you can follow your delivery.

Delays
Occasionally delivery may be delayed by carrier issues, weather, high demand or events beyond our control. We are not liable for delays caused by the carrier once an order has been dispatched, but we will help you resolve any problem.

Incorrect or incomplete addresses
Please make sure your shipping address is correct and complete. We are not responsible for orders delivered to an incorrect address provided by the customer. Re-shipping a returned parcel may incur an additional shipping charge.

Damaged or lost shipments
If your order arrives damaged or does not arrive, contact us within 7 days of the expected delivery date so we can investigate and arrange a replacement or refund where appropriate.

Contact us
Email: support@comarltd.com
COMAR is operated by VGC Group L.L.C., 1500 N Grant St Ste N, Denver, CO 80203, United States.